My cords on my living-room blinds were breaking after 14 years. I thought I would need to replace the entire blind, especially since one blind had suffered unsightly water damage, but when I told Nick that money was tight right now, he suggested I just replace the cords and that this would give me another 5 years or so. And then, he showed me how to clean the water stains myself, at no cost. He’s a sweet, very knowledgeable, straight-up kind of guy, an old-school craftsman. They don’t make them like him anymore.